To change the surname on your account, please send through a copy of your name change document e.g marriage certificate, dissolution of marriage certificate or name change certificate to info@simplicity.kiwi so we can make the update for you.
If your name has changed in full, please get in touch with our Investor Services team here for further details %)
To update the residential address on your KiwiSaver account please login to your online account here and click on your KiwiSaver account. Here you'll see the “My info” tab on the left hand menu where you can make the update. We don't send any ...
If you're trying to access your Simplicity account for the first time or are unsure whether you've logged in before, please follow these instructions: Go to the account setup page here. - enter your email address (make sure it's the one linked to ...
We have a 3 Multi Factor Authentication options for you to choose from. These are: 1. Authentication App: The most common authentication apps are Authy, Google Authenticator app, and Microsoft Authenticator. When you log in to your Simplicity ...
To update the residential address on your Investment Fund account please email us a copy of your bank statement that displays your name and new address to info@simplicity.kiwi We don't send any physical mail but we do need to have your current ...
To change your email address please follow the below steps: Log into your Member App here and select one of your accounts (if you have multiple accounts, you'll need to update the email address for each account): On the left-hand menu please select ...