How do I set up Multi Factor Authentication on my account?
How do I set up Multi Factor Authentication on my account?
We have a 3 Multi Factor Authentication options for you to choose from. These are:
1. Authentication App: The most common authentication apps are Authy, Google Authenticator app, and Microsoft Authenticator. When you log in to your Simplicity account, you open your authentication app too and it generates a code. The code will refresh every 30 seconds - click here for instructions (pdf).
2. Text/SMS: When you log in to your account a one-time use code to your phone via an SMS text message - click here for instructions.
3. Passkey: This is a form of biometric (fingerprint/face ID) authentication - the Passkey option means you can scan your fingerprint to access your account - however this will only become available once you activate one of the above options - click here for instructions.
For further information about each authentication option, and how to set it up for your Simplicity account, please see our website here%)
Please note: It's recommended that you set more than one verification method for multi-factor authentication. This can be helpful if your initial method of verification is not available for any reason, or you experience any technical difficulties.
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