To view the PIR rate on your Simplicity account please login to your online account here and click on your account. Here you'll see the “My info” tab on the left hand menu where you check your PIR rate and update it if required.
Please note: if you have multiple accounts, you'll need to update the PIR rate for each account
To change your email address please follow the below steps: Log into your Member App here and select one of your accounts (if you have multiple accounts, you'll need to update the email address for each account): On the left-hand menu please select ...
To update the residential address on your KiwiSaver account please login to your online account here and click on your KiwiSaver account. Here you'll see the “My info” tab on the left hand menu where you can make the update. We don't send any ...
To update the residential address on your Investment Fund account please email us a copy of your bank statement that displays your name and new address to info@simplicity.kiwi We don't send any physical mail but we do need to have your current ...
To change the surname on your account, please send through a copy of your name change document e.g marriage certificate, dissolution of marriage certificate or name change certificate to info@simplicity.kiwi so we can make the update for you. If your ...
Since the username for your online access is also your email address, your Simplicity accounts will be split across multiple logins if you use multiple email addresses. To consolidate your accounts under one login, please ensure that your email ...