Your Prescribed Investor Rate, or PIR, is the rate of tax you pay on the income generated from your KiwiSaver investment - it can be 10%, 17.5% or 28%.
To view or update the PIR on your Simplicity account, please log in to the member app and select Profile from the main menu. You’ll be able to update your PIR there. Please allow 1 working day for the change to show online.
It’s your responsibility to update your PIR if it changes. The best way to check your correct PIR is to use IRD’s PIR calculator.
To change your email address, please follow the steps below: 1. Log in to the member app 2. Select the Profile 3. If you have access to more than one profile, such as a child’s account, you will have to update the address on each profile 4. Click on ...
To update the residential address on your Simplicity account, please log in to the member app and select Profile from the main menu. You’ll be able to update your address there. We don’t send physical mail, but we do need to keep your current ...
To change the surname on your account, please send through a copy of your name change document e.g marriage certificate, dissolution of marriage certificate or name change certificate to info@simplicity.kiwi so we can make the update for you. If your ...
Since the username for your online access is also your email address, your Simplicity accounts will be split across multiple logins if you use multiple email addresses. To consolidate your accounts under one login, please ensure that your email ...
Once we’ve processed your application, we’ll email you instructions for logging in to the Simplicity member app. Haven’t received your login email? Please check your spam or junk folder first. If you still can’t find it, email us at ...