Since the username for your online access is also your email address, your Simplicity accounts will be split across multiple logins if you use multiple email addresses.
To consolidate your accounts under one login, please ensure that your email address is the same across all your Simplicity accounts. You can find instructions on how to update the email address associated with each of your accounts here.
Authentication App – Common Issues: No longer have codes after getting a new phone If sync is enabled in your Authenticator app, your codes should restore automatically when you sign in. If you still have your old phone, try using the app there to ...
Multi-factor authentication, or MFA, adds an extra layer of security to your Simplicity account and helps protect your money. You can choose from three MFA options: Authenticator app — use an app such as Google Authenticator (Apple app store/Google ...
Once we’ve processed your application, we’ll email you instructions for logging in to the Simplicity member app. Haven’t received your login email? Please check your spam or junk folder first. If you still can’t find it, email us at ...