Since the username for your online access is also your email address, your Simplicity accounts will be split across multiple logins if you use multiple email addresses.
To consolidate your accounts under one login, please ensure that your email address is the same across all your Simplicity accounts. You can find instructions on how to update the email address associated with each of your accounts here.
To view the PIR rate on your Simplicity account please login to your online account here and click on your account. Here you'll see the “My info” tab on the left hand menu where you check your PIR rate and update it if required. Please note: if you ...
To change your email address please follow the below steps: Log into your Member App here and select one of your accounts (if you have multiple accounts, you'll need to update the email address for each account): On the left-hand menu please select ...
Authentication App – Common Issues: No longer have codes after getting a new phone If sync is enabled in your Authenticator app, your codes should restore automatically when you sign in. If you still have your old phone, try using the app there to ...
For a quick tour of the member app check out this video. <br> Did you know you can add the Simplicity web app to your mobile device? This gives you easy access to your KiwiSaver or Investment Fund balances. To add Simplicity to your ...
After we've processed your application to join Simplicity, you'll receive an email with login instructions to our Member App. If you haven't received this email, please first check your spam folder. If it's not there, please follow the instructions ...